General Information:

WHERE ARE YOU LOCATED?

San Jose, California USA

DO YOU SHIP INTERNATIONALLY?

Please message us first before purchasing to make sure shipping is possible for your location.

WHEN WILL MY ORDER SHIP?

Please allow 3 - 7 days for orders to be processed and shipped.

DO I HAVE TO SIGN FOR MY PACKAGES?

Orders over $200 will require a signature.

WILL I BE CHARGED TAX?

  • Sales Tax is charged to those orders shipped within the state of California.
  • Sales tax is not charged to orders shipped to states outside of California. 

CUSTOMS + FEES

Artemio Vintage Collective is not responsible for any duty/ import/ taxes/ customs/ etc. charges you may incur.

STOLEN PACKAGES

Artemio Vintage Collective is not responsible for shipments stolen or returned due to an incorrect or undeliverable address. If a package is returned to us, we will arrange for it to be shipped out to the correct address at the buyers expense.

Artemio Vintage Collective is not responsible for stolen packages that indicate delivered by carrier.

DAMAGED ITEMS

  • If your order arrives damaged, please send photos of the damage within 48 hours of receiving your package to: artemiovintagecollective@gmail.com
  • Please be aware that a refunds for damaged items will not be accommodated beyond the 48 hour period.

RETURNS

  • All sales are final. Due to the limited nature of the products, apparel, vintage bike frames, and components are non-refundable.
  • However, if an item arrives defective or not as described, please contact me as soon as possible.